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Welcome to the Fall 2007 issue of the Quantum Leap It has been a number of months since our last newsletter and a lot of you have asked when the next issue is coming out. Well here it is! Over the last six months Quantum Leaders has been very busy laying the foundation for our rapid growth. We are fortunate to have two very talented people join our team to lead two of our critical practice areas, strategy and marketing. Debbi Anders, Director, Strategy Practice brings over 25 years of experience in both finance and strategy from a broad range of industries including health care, consumer products and technology. Learn more... Gregg Gallagher, Director Marketing Practice, likewise has over 25 years experience in the area of product innovation and strategic marketing, leading the introduction of world class products such as AT&T's WorldNet ISP service. Learn more... This month we are pleased to share two articles from two of our Practice Directors. Don Hicks, Sales Practice Director shares "CRM: It's up to management" and Gregg shares his insight in "Markets are Conversations: Are yours naked?" In the months ahead expect to see further announcements of how Quantum Leaders is growing to better serve you. Also see the venues where our partners are speaking. And if you know of others that would benefit from our services, feel free to contact me or simply click on this link. Norman Wolfe, CEO
"Reasonable people adapt themselves to the
world. Unreasonable people attempt to adapt the
world to themselves. All progress, therefore,
depends
on unreasonable people."
"Consider how hard it is to change
yourself and
youŽll understand what little chance you have
of trying
to change others."
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One of the most asked questions I hear from my
clients is what Customer Relationship Management
(CRM) software I would recommend. My pat answer is
I don't. Despite the improved quality and features in
today's CRM products most companies are unhappy
with their implementations, especially when it comes
to the out-bound sales force.
I must admit that
this whole Web 2.0 thing used to
confuse me. Earlier this year I attended a panel
discussion of venture capitalists on Web 2.0 and
perceived a somewhat cynical viewpoint: investors
were seeing it as simply a way to distance themselves
& their investments from the failed business models
of the Web 1.0 bubble. My own suspicions and
skepticism were being confirmed. |
